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Privacy Policy
 

Effective date: 27th April 2026
 

EZE VPN (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our app, website, and related services.
 

1. Information We Collect

We may collect limited information needed to provide and support the service, including:

  • account information such as username, email address, or subscription-related details

  • device and app information such as device type, operating system, app version, and basic diagnostic data

  • support information you provide when contacting us
     

2. Information We Do Not Log

EZE VPN is designed to protect your privacy. We maintain a strict No-Logs Policy. We do not log, store, or share any of the following:

  • IP Addresses: We do not log your source IP address (your real location) or the destination IP address of the servers you connect to.

  • Browsing Activity: We do not monitor or store information about which websites you visit or the apps you use while connected.

  • DNS Queries: Your search and navigation requests are not recorded.

  • Traffic Content: We never inspect, log, or store the actual data you transmit through our VPN tunnel.

  • Connection Timestamps: We do not keep logs of when you connect or disconnect from our service.
     

3. How We Use Information

We use the information we collect to:

  • provide and maintain the VPN service

  • manage user accounts and subscriptions

  • improve app performance and reliability

  • respond to support requests

  • protect against abuse, fraud, or unauthorized access
     

4. VPN Service and VpnService Usage

EZE VPN utilizes the Android VpnService to create a secure, device-level tunnel to our servers. This is the core functionality of our app, allowing us to provide secure, encrypted, and private internet access. The VpnService is used only to provide the VPN tunnel; we do not collect any personal data through this service, nor do we monitor or store any of your traffic through the VPN.
 

5. Third-Party Services

We may use third-party providers for functions such as:

  • payment processing

  • app distribution

  • analytics and crash reporting

  • customer support

These third parties may process limited information only as necessary to provide their services.
 

6. Data Retention

We keep personal information only for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements.
 

7. Security

We use appropriate technical and organizational measures to help protect your information from unauthorized access, loss, misuse, or disclosure.
 

8. Children’s Privacy

EZE VPN is not intended for children under 18. We do not knowingly collect personal information from children.
 

9. Your Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. To make a request, contact us using the details below.
 

10. International Use

Your information may be processed in countries other than your own where our providers or infrastructure are located. We take reasonable steps to protect your information in accordance with this Privacy Policy.
 

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
 

12. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Email: support@ezevpn.com

Website: ezevpn.com

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